"Imagine being able to customize and order a ring guard from the comfort of your own home, simply by sharing a few pictures over the internet"
This is what we aim to do for all our customers.
Come on a ride with us where we take you through a journey of one such customer, who was able to get her perfect ring guard at a great price with us –all managed virtually!
>> How it Began"Do you do any modifications at all? I need a band for my engagement ring."
"I was thinking of the wedding band guard you have."
"Do you do any diamond alternatives as well? Like moissanite or anything?"
Simple questions like these started a conversation with one of our dear customers. And attached along was a simple photo of her ring.
>> The Problem and SolutionWe know how traditional jewelry shopping is a maze of limited choices and endless trips to the stores. Customization?? That’s a different ball game all together with multiple visits and lengthy discussions – if you manage to find a store who can customize from scratch in the first place!
But we have managed (and perfected) to make it simple!
We usually need some simple details so this is how we proceed:
"Could you tell us which guard you like?"
"Can you share a top-down picture of your ring with dimensions or kept along a ruler/scale"
(And to make sure we get all the details perfect, we also share exactly how the photo needs to be.. shhh!)
"Keep the ruler on the edge of a table and hold the ring as close to it as possible and make sure that the top of the centre gemstone and the ruler are at the same level. "
And voila...!!! Thats it!
The ring was a stunning vintage, and our customer shared almost perfect photos
1.1 Image of her ring received from the customer
1.2 Image of her choice of guard to be made to fit.
>> The Options
Once we had a fair idea of her choices, we got to work.
By leveraging the power of technology, we sat down designing her ring guard, making sure that it fit perfectly with her engagement ring.
We asked her preferences on diamond size, design language, and of course budget and provided her with a few iterations to show how the rings will stack, based on what she was initially inclined towards.
1.3 Option 1 1.4 Option 2
She picked the 2nd! 😉
>> The Final Selection
With a design selection in place, we provided a quote. Here we tried our best to make sure it fits the budget and preference.
We offer a variety of options in Gold - 14K, 18K, and 22K; and Diamonds - Natural, Lab-Grown, Moissanites, or any other gemstone as per preference.
Once she was happy with everything, we created a custom listing for her to buy :)
>> Making Sure It Is PerfectThe next step was crafting it to perfection. We worked with the customer, sharing images, asking a few questions regarding fit and finish, resolving any doubts to share that perfect 3D, which we were sure will fit.
1.5 3D CAD of the final design
The Result: A Custom Ring Guard that Fits!
After her final yes and a couple of weeks of wait, this was the result